The tool experienced error


#1

This message occurs when i try to open design (some times ago there was no problem) then “refresh/recalcutes the spines” and the tool falls cyclicaly


#2

Did you get logged out, perhaps? I’ve had it happen where my session expires, but it looks like it’s reticulating splines… but never finishes. Opening in a new tab, I see that I’m logged out. Once I login again, everything is fine. (Close existing tab, open a new one, login, and navigate to the project.)

FWIW, it doesn’t seem to excessively logout. I think my session usually is invalid when I go to a new location(new IP address?) or a very long time has elapsed.


#3

Surprisingly, some of the old projects are working perfectly normal. unfortunately for the second week I can not work with new necessary projects. login and logout has no effects


#4

Can you please send me a link to the designs and I will have the engineering team get them up and running.

Thanks,

Michael


#5

https://tools.upverter.com/eda/#tool=schematic,designId=089217e5f75bf1d9

apparently the upverter can not process the board boundaries downloaded from the file

Thanks


#6

good to hear …

mine is here: https://upverter.com/scalpel4k/3c8fe6860a6c1005/uboot3/

thx Michi


#7

Thanks for your patients, I am having someone look at what is causing this and putting together a fix. I will let you know when I have more information.