The tool experienced error


#1

This message occurs when i try to open design (some times ago there was no problem) then “refresh/recalcutes the spines” and the tool falls cyclicaly


#2

Did you get logged out, perhaps? I’ve had it happen where my session expires, but it looks like it’s reticulating splines… but never finishes. Opening in a new tab, I see that I’m logged out. Once I login again, everything is fine. (Close existing tab, open a new one, login, and navigate to the project.)

FWIW, it doesn’t seem to excessively logout. I think my session usually is invalid when I go to a new location(new IP address?) or a very long time has elapsed.


#3

Surprisingly, some of the old projects are working perfectly normal. unfortunately for the second week I can not work with new necessary projects. login and logout has no effects