Cant add credit card

I get the message “Error processing billing details: Merchant account is closed or disabled.”. Any ideas how to fix?

Tried two different cards.

Same problem for me. I also emailed upverter support and received no reply.

I have the same issue. Did the support reply to you already?

Hello, I work with Upverter support we have recently made the tool free to use, may I ask what you were trying to pay for or where you were trying to input your credit card information.

Hi,

I am running into the same issue. I would like to have a part created by the concierge service.
Are all paid services unavailable these days? Or what does it mean if you can/do not process payments?
This is opening upverters future to wild speculation.
Why would I continue working in an app that seems no longer commercially supported other than running the webapp?

Best regard,
Sebastian

Hi Sebastian,
You may have noticed an increase in responses here in the forum. As a representative of Altium and Upverter, I can assure you that the application is being supported and improved, and the development team is working through a backlog of bugs.
I will make sure the CC submission problems becomes a priority.

Hi Keith,

Sorry for the rant and thank you for the assurance and help.

Best regards,
Sebastian