Cannot export design data in Gerver format

Upverter Support Projects
#1

When I try to export the Gerver files in this (public) project:

I get redirected to:

https://upverter.com/design/Bulebots/fe25b467d88d5afe/Bulebule/export/result/d1ccace51a36a03735a1dbe962dd58dc/

Where I get an HTTP 500 response:

Screenshot%20from%202019-09-09%2000-38-52
Screenshot%20from%202019-09-09%2000-38-52947×515 19.2 KB

#2

@mwoodworth33, any chance this has an easy fix? :thinking:

#3

Thank you guys for the report. The mentioned problem is known we hope we will resolve it asap.

#4

@OlVl Known since when? If I may know. :wink:

#5

About a couple weeks ago

#6

@OlVl That seems like a lot, considering projects could be stalled waiting for manufacturing because of that. :sweat_smile:

Is there an ETA to fix it? :innocent:

#8

@Olv Sad to hear so, it seems to me like a very serious issue if you cannot download your own design for manufacturing. Why would you want to use Upverter then? :roll_eyes:

#9

Hi all, this thread has been quiet for some time with no resolution. I exported the Gerber files without issue just now, so I’m hoping it’s been resolved. Can we stick a pin in this one?